If the performance of your product is compromised due to material or workmanship defects, we are committed to making it right. At Snode, we stand behind the quality of our products and will work diligently to ensure your complete satisfaction. We also offer lifetime after-sales service. Even if your order exceeds the warranty period, our professional after-sales team will do their utmost to resolve any issues you may encounter. Please rest assured.

Different Snode products come with different warranty periods. The applicable period for your product is specified below.

• AD80 Adjustable Dumbbells: 4-year with accidental drop coverage
• Dumbbell Stand: 2-year

• All Smith Machine products come with a 1-year warranty

• 4 in 1 Adjustable Storage Bench: 1-year
• Adjustable Bench 2.0: 10-year bench frames

• Ultra Glutes Sculptor: 1-year
• Leg Press Hack Squat Machine LP1.0: 1-year

• Barbells: 3-year
• Bumper Plates: 3-year

• Ab roller: 1-year
• Magnetic Weight Plates: 1-year
• Gloves: 1-year

During the warranty claim process, please note the following terms:

1. Claim Handling:
Warranted products will be replaced at Snode’s sole discretion. A valid proof of purchase (such as a receipt) is required to process any claim.

2. Warranty Coverage:
This warranty applies to manufacturing defects under normal residential use. It includes the provision of necessary repair parts, accessories, or tools free of charge during the warranty period. However, any associated shipping, packaging, and return postage costs will be borne by the customer.

3. Exclusions:
The warranty does not cover:
Normal wear and tear.
Routine inspection, maintenance, or repair.
Damage resulting from:
• Negligent use, improper maintenance, storage, or mishandling.
• Accidents or improper operation.
• Modifications or repairs performed by unauthorized parties.
Any product altered or repaired by non-Snode personnel will void warranty eligibility.

4. Customer Responsibilities:
Notify Snode within a reasonable time after discovering a defect and provide a clear explanation.

1. Normal wear and cosmetic damage from product use (such as, but not limited to, peeling paint or scratches).
2. Any damage caused by accident, misuse, neglect, improper assembly or failure to follow instructions or warnings, etc.
3. Use of products in a environment or manner for which they were not designed. (such as, but not limited to: exposed to prolonged outdoor or humid conditions without proper protection.
   Submerged, soaked, or excessively exposed to water/rain).