Warranty & support

Built for strength.
Backed for life.

The new AD105 & AD120 adjustable dumbbells come with a lifetime warranty. Drop protection covers accidental drops from heights of up to 32 inches within 45°. Train with confidence. We stand behind your equipment.

SNODE new AD series cast iron adjustable dumbbells with cradles
New AD series · AD105 / AD120
Lifetime warrantyFor the new AD105 & AD120
Accidental drops coveredAD105, AD120 & AD80*
Lifetime customer supportHelp throughout your ownership

Your dumbbells. Your coverage.

Warranty coverage is specific to your model. Find yours below.

01 / DUMBBELLS
AD80 SERIES

AD80 adjustable dumbbells

Shipped on or afterMarch 1, 2026
4 years
Shipped beforeMarch 1, 2026
2 years
Accidental drop damage included

Both AD80 warranty periods include protection against accidental drops from heights of up to 32 inches.

*About drop protection.

AD105 and AD120 cover accidental drops from heights of up to 32 inches under 45°. AD80 includes protection against accidental drops from heights of up to 32 inches. Coverage applies during each model's applicable warranty period. This expressly included drop coverage is an exception to the general exclusion for accidental damage.

Lifetime warrantyAD105 & AD120 include protection against accidental drops from heights of up to 32 inches under 45°.

Coverage for the rest of your gym.

Stands, benches and accessories have their own warranty periods.

02 / EQUIPMENT
PRODUCTWARRANTY
Cast iron dumbbell stand2 years
All Smith machines1 year
4-in-1 Adjustable Storage Bench1 year
Adjustable Bench 2.0Frame coverage only10 yearsBench frame
Ultra Glutes Sculptor1 year
Leg Press Hack Squat Machine LP1.01 year
Barbells & bumper plates3 years
Ab roller, magnetic weight plates & gloves1 year

The lifetime warranty for AD105 and AD120 does not extend the separate warranty periods for other products purchased with them.

Here to help

Let's get you back to training.

Have a warranty issue? Contact our support team with the details below.

01

Find your order

Include your order number or a valid receipt, plus your product model.

02

Show us the issue

Describe what happened and include clear photos or a short video when possible.

03

We'll review & help

Our team will assess your claim and guide you through the appropriate repair or replacement solution.

Contact the SNODE after-sales teamsupport@snodesport.com

Email warranty support

The details, made clear.

What is included, what is excluded, and how warranty service works.

03 / WARRANTY TERMS
What does the warranty cover?

SNODE warranties cover defects in materials or workmanship under normal residential use during the applicable warranty period.

During their applicable warranty periods, AD105 and AD120 include protection against accidental drops from heights of up to 32 inches at angles of 45° or less. AD80 includes protection against accidental drops from heights of up to 32 inches. Covered accidental drops are an exception to the general exclusion for accidental damage below.

How are claims handled, and who pays shipping?

Valid proof of purchase is required. Contact SNODE within a reasonable time after discovering the issue and provide a clear description.

Necessary repair parts, accessories or tools for an approved warranty claim are provided free of charge during the applicable warranty period. Product replacement is at SNODE's discretion.

Shipping, packaging and return postage costs are the customer's responsibility.

What is not covered?

The warranty does not cover:

  • Normal wear and tear or cosmetic damage, including scratches and peeling paint.
  • Routine inspection, maintenance or servicing.
  • Damage from misuse, neglect, improper assembly, improper maintenance or storage, failure to follow instructions or warnings, or use in an environment for which the product was not designed.
  • Damage from prolonged unprotected outdoor or humid exposure, submersion, soaking, or excessive exposure to water or rain.
  • Accidental damage, except drops expressly covered during the applicable warranty period under the model-specific height and angle conditions stated above.
  • Unauthorized modifications or repairs. Products altered or repaired by non-SNODE personnel are not eligible for warranty coverage.
Do all AD dumbbells have a lifetime warranty?

The lifetime warranty applies to the new AD105 and AD120 models. AD80 retains its 4-year warranty for orders shipped on or after March 1, 2026, or its 2-year warranty for orders shipped before that date. Drop protection is subject to the model-specific conditions stated above.

Is lifetime customer support the same as a lifetime warranty?

Lifetime customer support means you can continue to contact SNODE for troubleshooting and after-sales assistance, even after a product's warranty expires. It does not extend a product's warranty period or automatically include free parts or replacements outside warranty coverage.